Model DVP1011 Remote Control
Please note not all Remote Controls are interchangeable.
We specialised in TEAC remote controls only.
Product quality is guaranteed.
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My Order Has
Been Shipped – How Long Does Delivery Take?
times vary depending on the product you have ordered and your delivery address.
order leaves the warehouse, deliveries typically takes about:
5 days to VIC
Metro, NSW Metro, SA Metro, and QLD Metro.
7 days to
VIC Rural, NSW Rural, SA Rural.
8 days to WA
Metro, TAS Metro.
14 days to
WA Rural, QLD Rural, TAS Rural, and NT.
note: Delays may occur during holiday and peak periods or extreme weather
Remote deliveries are subject to local transport
schedules and may encounter extended delays.
Orders (destinations other than Australia)
For international orders, please allow 2-3 weeks delivery.
International customers will be responsible for any import duties, taxes or any
other import related and rejected delivery costs. For orders delivered with
Australia, no import duties will apply.
Please note that some remote delivery addresses will not be
serviced door-to-door. In these cases, the couriers will deliver to a local
depot or Australia Post office and the customer will be contacted to collect
To qualify to return an item under this Policy,
Products must be in their original packaging, along with all included
accessories, be in new condition suitable for resale, and must not be damaged
in any way by the customer during the time the item is in the customer’s
Unless otherwise stated in a product listing, all products are 30days
money back guarantee.
a product listing specifically states that the product is not able to be
returned under this policy (usually due to health and safety reasons), then no
returns for change of mind will be permitted.
At Our Store, we stand behind Our product!
That’s why we offer a 30 Day Money Back Guarantee on all our products. If
for any reason Your products has issue, You can contact us within 7 days of
taking delivery, and organise to return the Product and receive either a store
credit or refund of the purchase price of Your Product (excluding initial
delivery charges, if any)
Change of Mind –
Please choose your product/s carefully, as we
do not usually provide refunds for products where you have simply changed your
mind. This includes returns where you have selected a size of an item that
doesn’t fit you, or where you simply selected the wrong product.
Returns Policy Terms & Conditions
In order to organise a return under these terms and conditions, You must
notify us within 7 days of taking delivery of Your Product and request a
return under this Policy. You must comply with the directions of our staff in
order to facilitate Your return.
To qualify to return an item under this Policy, Products must be in
their original packaging, along with all included accessories, and must not be
damaged in any way by You during the time the Product is in Your possession.
The Product is deemed to be in Your possession until the Product is received by
Us pursuant to this Policy.
3) Where the Product
is qualifies for a return under our 30 Day Money Back Guarantee, the store
credit or refund provided will be the equal to the price of the Product being
returned, less the initial delivery charges, if any.
4) The 7 day period
within which You are eligible to make a return under this Policy commences on
the date that You accept delivery of Your Product. Where there is no proof of
delivery, this date will be assumed to be 3 business days from the date of
dispatch of the Product.
5) The Product must be
returned to us within 10 business days of Your request to return Your Product
under this Policy.
6) You must return the
Products for which You are seeking a refund at Your own cost and You must
comply with the directions for returning the Product that Our staff provide to You.
The goods will remain Your responsibility during transit until such time as
they are received at the address as supplied by Our staff. We will accept no
liability for any loss or damage which may occur during transit.
7) After receiving the
returned Product, We will issue a refund as soon as is reasonably practicable
and You will be provided with e-mail acknowledgement.
8) We reserves the
right to make changes to this Returns Policy without notice.
Our Returns Policy includes, and does not seek to
exclude or limit, the rights you have under the Australian Consumer Law. Our
goods come with guarantees that cannot be excluded under the Australian
Consumer Law. The warranties and product support that we offer and provide
pursuant to our Terms and Conditions are in addition to the consumer warranties
and guarantees under the Australian Consumer Law.